4th Floor, Laoguang Comprehensive Building,
Laoguang Village, Jianxin Town, Cangshan District,
Fuzhou, Fujian, China


Please read our FAQ before sending us a message

  • Purchases from unauthorized resellers.
  • Improperly operated devices.
  • Lost or stolen products.
  • Purchases made over 18 months ago.
  • Free products.

It begins the day you place your order.

Before submitting a warranty claim, please refer to the specific FAQs for your product and attempt all troubleshooting suggestions.
If you believe the item is defective and under warranty, please submit a Return or Exchange request on the product’s support page, or contact us at [email protected]

The warranty continues from the date of your original purchase. It won’t be renewed after a replacement has been provided.

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